Frequently Asked Questions

What is Your Personal Time Capsule?

Your Personal Time Capsule is a digital platform designed to help you preserve your memories, stories, and legacy for future generations. Our app provides guided prompts to help you document your life experiences, from childhood memories to career achievements and family relationships.

How does the memoir prompt system work?

Our memoir prompt system guides you through different life stages with thoughtful questions designed to help you recall and document important memories. The prompts are organized chronologically and by life categories, making it easy to tell your complete life story at your own pace.

Is my personal information secure?

Yes, we take your privacy and security very seriously. All your personal stories and information are encrypted and stored securely. We never share your personal content with third parties without your explicit consent. Please review our Privacy Policy for more detailed information about how we protect your data.

Can I share my time capsule with family members?

Absolutely! One of the main purposes of Your Personal Time Capsule is to preserve your stories for your loved ones. You can choose to share specific stories or your entire time capsule with family members and friends, ensuring your legacy lives on for future generations.

What subscription plans do you offer?

We offer several subscription plans to meet different needs:

Monthly Plans:
• Basic: $4/month
• Starter: $8/month
• Premium: $14/month

Annual Plans (Save 20%):
• Basic: $38/year
• Starter: $77/year
• Premium: $135/year

Lifetime Access: $299 (one-time payment)

Each plan includes different features and storage limits. Visit our pricing page for detailed information about what's included in each plan.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. Your access to premium features will continue until the end of your current billing period. Your stories and data will remain safe and accessible even after cancellation, though some premium features may become unavailable.

Do you offer estate planning services?

Yes, we provide comprehensive estate planning services. This includes will creation, trust documents, and other legal services to help you plan for the future and ensure your wishes are properly documented and legally binding. The cost is as follows:

• Last Will and Testament: $69.95
• Power of Attorney: $41.95
• Living Will: $41.95

How much does the printed book cost?

The printed book is 6" x 9" and is full color up to 200 pages with a hardback cover. If you purchase the book at time of enrollment then it is only $56 plus shipping. If you purchase the book at a later time then the cost is $89 plus shipping.

What happens if Personal Time Capsule goes out of business?

We understand that entrusting your precious memories and legacy documents to any platform comes with concerns about long-term security. That is why we have taken proactive steps to protect your data.

Personal Time Capsule maintains a dedicated reserve fund specifically allocated to cover hosting and data maintenance costs well into the future. Based on current pricing—which we expect to decrease over time—this fund ensures your memories, messages, and documents remain secure and accessible for at least 25 years, even in the unlikely event that we stop accepting new members. Our goal is to expand this reserve to support a minimum of 100 years of data preservation, far exceeding the lifetime needs of our members and their families.

However, we also believe in empowering you with control over your own legacy. You can download, print, or export your stories, documents, and messages at any time. By keeping copies in a safe place and informing your loved ones where to find them, your legacy remains protected regardless of any platform's future. This approach ensures you receive tremendous value from our services with no long-term dependency on our website.

Rest assured, Personal Time Capsule is committed to being here for generations to come.

How do I get started?

Getting started is easy! Simply sign up for an account, complete our brief onboarding process to personalize your experience, and begin answering memoir prompts. Our system will guide you through your life story step by step, making the process enjoyable and meaningful.

Can I add photos and videos to my stories?

Yes! You can enhance your stories by adding photos, videos, and other media files. This helps create a richer, more complete record of your memories and makes your time capsule even more meaningful for future generations.

What if I need help or have technical issues?

We're here to help! You can contact our support team through the contact form on our website, or reach out to us directly via email. We strive to respond to all inquiries promptly and provide the assistance you need to make the most of your Personal Time Capsule experience.